Our Hearing Professionals
Our audiologists are NC State licensed in audiology and hearing aid dispensing and nationally certified with the American Speech Language and Hearing Association and are fellows of the American Academy of Audiology. In order to maintain these credentials, each of them must obtain continuing education hours for the current year. They enjoy taking classes to keep current with new technology, best practices and professional issues.
Deborah Biggert, MA, CCC-A, FAAA
Audiologist and Owner
Deb Biggert, audiologist and owner of Biggert's Hearing Instruments, Inc., has practiced in the field of audiology since 1991 and established her own private practice in 2000. She graduated from Northwestern University with a Masters of Arts degree in Audiology and Hearing Science, and completed her undergraduate degree in Speech and Hearing Sciences at the University of Iowa. She is a fellow of the American Academy of Audiology and is nationally certified by the American Speech, Language and Hearing Association. She has extensive experience in diagnostic testing and advanced amplification systems, and gains satisfaction from knowing that she has helped make a difference in her patients’ lives. She lives in Asheville and in her spare time likes to hike, mountain bike, and travel.
Tonya Bartley, MA, CCC-A
Tonya Bartley, M.A., CCC-A.received her Bachelor of Science in Communication Disorders in 1993 from Bowling Green State University in Bowling Green, Ohio. In 1996, she received her Master of Arts in Audiology from the University of Akron in Akron, Ohio. During her graduate studies, Mrs. Bartley completed two externships: at the Oberlin Clinic in Oberlin, Ohio and at the Children’s Medical Center in Akron, Ohio. Mrs. Bartley has been caring for patient’s hearing health since 1996, providing complete audiological services to both adults and children. Mrs. Bartley lives in Hendersonville, NC with her husband and three children.
Casondra Hopper, HIS
Casondra Hopper is our Office Manager. She is also a licensed Hearing Instrument Specialist. She has been at Biggert's since 2013 and served in many capacities here, from the front desk to audiology assistant. With her understanding of practice operations, hearing aid knowledge, and love for people she is the perfect candidate for our Office Manager. If there is a problem, she can fix it! She is lifelong resident of Henderson County. She lives here with her husband and daughter. In her spare time she enjoys being outdoors with her family and volunteering at her church.
Patient Services Coordinator
Amy Miller is a permanent fixture here at Biggert’s. Her infectious personality makes the office an enjoyable place. She eagerly serves all our patients with a smile and is always looking for ways to improve the patient experience. She is originally from Miami, FL but calls the mountains of WNC home. She and her husband have a small homestead here in the mountains. They enjoy being outdoors with their 2 dogs Zohee and Gobber.
Patient Services Coordinator
Kristen Powell is the youngest and newest member of the Biggert's team. She currently serves on the front desk and enjoys serving patients with an eagerness to learn about insurance, operations, and online marketing. She is a WNC native from Rosman, NC. In her spare time she enjoys reading, art, and being outdoors.
Our Office Mascot
Deci has been hanging out at the office since she was born in 2012. She likes treats, bones, and chasing leaves.